Privacy Policy
FuneralPeak is committed to handling personal information respectfully and only for the purposes needed to operate the platform.
What we collect
- Contact details you submit when requesting quotes or contacting us.
- Funeral planning details such as religion, location, urgency, and special requirements.
- Business information submitted by providers for directory listings or onboarding.
How we use information
- To match families with relevant funeral providers when a quote request is submitted.
- To respond to support requests, provider enquiries, and operational questions.
- To improve the platform, directory quality, and internal reporting.
When information is shared
When a family submits a quote request, the details needed to follow up are shared with relevant providers matched to that request.
We do not charge families to use FuneralPeak, and we do not sell grieving families' personal information as a standalone data product.
Data handling and retention
We keep operational data for platform administration, support, provider matching, and business record-keeping.
If you have a privacy-related request, email hello@funeralpeak.com.
Policy updates
We may update this page as FuneralPeak evolves. Material changes will be reflected on this page.